Debt Collection Helpline: 0333 242 1009

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Our Process

FACE-TO-FACE VISITS

What steps can be taken to recover a UK business debt?

The Diary Of A Debt Collector specialises in pre-court debt collection for businesses. We offer a proven 7 Step Process with an impressive track record of securing repayments for our clients.

Please Note: Our agents do not, and will not, accept cash or any other form of payment from your debtor. The money we recover for our clients is paid directly into our clients’ accounts by the debtor.

Where repayment turns out not to be an option, if required, we can introduce you to our legal partners who can take your case to court.  

01.
Confirm The Debt

To begin the online application process on our website, click ‘Apply Today’ to tell us about the business debt and your debtor.  

02.
Complete Our Form

The form will ask you if litigation against your debtor has commenced. If it has, you will not qualify for pre-court debt collection. We can, however, recommend you to one of our trusted legal partners. 

03.
Make Your Payment

If litigation has not commenced, answer all the questions fully and in order, upload a copy of the unpaid invoice and then pay the non-refundable fee of £695.00 + VAT.

04.
Read The Draft LBA

Within 24 hours of your completed application form and non-refundable fee being received, we will send you a draft Letter Before Action (LBA).

05.
Returning Signed LBA

To proceed, simply sign and return the Letter Before Action (LBA) to us in the post or by email. Please ensure, if sending a digital copy of the LBA, that the scan or photo is legible.

06.
Visit To Your Debtor

48 hours after receiving the signed LBA, we will visit your debtor and open a conversation regarding the money you are owed. 

07.
Detailed Debtor Report

Within 24 hours of visiting your debtor you will receive a detailed Debtor Visit Report. If the debtor has paid in full, or has set up a monthly payment plan, we will then invoice you for the 10% commission payment as per our contract with you, the client. 

All Rights Reserved, The Diary of a Debt Collector Ltd, 2025 ©.

Diary of a Debt Collector Ltd is a company registered in England and Wales (Company No. 15256255). VAT Number: 480 3240 16.

Registered Office: C/O Future Cloud Accounting Ltd, 14 Halifax Court, Fernwood Business Park, Cross Lane, Newark NG24 3JP.


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